The Healthcare Cloud of the Health Improvement Partnership of Maricopa County focuses on improving the health status of the community via settings in Maricopa County in which clinical decisions are made or where medical services are provided. This includes hospitals, urgent care centers, primary care facilities, mobile medical facilities, physician's offices, community health centers, and other clinically-oriented settings. The Healthcare Cloud is also interested in engaging advocacy groups, associations, and organizations concerned with the provision of healthcare services and health-related products.
Health improvement strategies primarily focus on improving linkages to care and services within Maricopa County, especially for underserved and vulnerable populations. Findhelpphoenix.org is an online, bilingual searchable database with 20 categories of resources. Users can look for medical services and insurance navigators, youth leadership opportunities, and parenting programs, among other resources. There are over 950 services to choose from, and information is fact-checked for accuracy via information available in the public domain.
Please click here to view the 2012-2017 Community Health Improvement Plan which includes objectives related to improving access to care, including chronic disease self-management and prevention programs. To join the Healthcare Cloud, please Contact Us.
This list contains local organizations or coalitions that are addressing health priorities aligned with the 2012-2017 Maricopa County Community Health Improvement Plan
. Through these initiatives, organizations have demonstrated their commitment to health improvement through policy change, advocacy, health promotion, or interventions in Maricopa County. Specific objectives from partners highlighted below can be found in the CHIP Workplan (updated quarterly)
GetNHealthy with Aetna SM is a national program aimed at helping to reduce childhood obesity and help children achieve and maintain a healthy weight. Created with Foundations Family Nutrition, the program includes a free online community toolkit with materials that a facilitator may use with various size groups of children ( general target ages 6-14) and their families in a variety of community settings. Venues include places of faith, YMCA, sports facilities, schools, and scouts meeting places.
Get ‘n Healthy with Aetna is currently used as part of P1Kids after school program in the Isaac Elementary School District. The P1Kids program is a health and fitness after school initiative offered to more than 200 low-income, minority fourth and fifth grade children, and their families. Aetna is adapting Get ‘n Healthy curriculum to include more exercises to help children interact with the materials.
The program toolkit includes materials designed to help educate children, teens and families on general nutrition and being active for lifelong health. The session materials can be printed in either English or Spanish and both are available in color or black and white. Materials can be found online at www.DestinationHealthyFamily.com.
Aetna is one of the nation’s leading diversified health care benefits companies, serving an estimated 45 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional, voluntary and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life and disability plans, and medical management capabilities, Medicaid health care management services, workers’ compensation administrative services and health information technology products and services. For more information, visit aetna.com.
The Anthony Bates Foundation (ABF) mission is to address the significant public health issue of cardiovascular disease by establishing a nationwide public cardiac screening program, providing “Healthy Heart” education and working collaboratively with cardiac researchers to discover improved cardiac treatments.
ABF is the only nonprofit organization in Maricopa County offering low cost cardiac screenings at local high schools to students and members of the community. Screenings are targeted at underserved, uninsured and under-insured vulnerable populations in Arizona who have limited access to healthcare. Up to 500 people may participate per screening event, receiving low cost blood pressure checks, EKGs and echocardiograms which are immediately reviewed by a Board Certified Cardiologist. These tests detect undiagnosed, a-symptomatic heart disease.
Since inception, ABF has tested 8,561 people and their data proves that at least 10% of participants at each screening have a heart anomaly serious enough to require immediate follow up treatment. ABF believes at least 960 lives have been saved through their medical intervention.
Participants of a screening also have the opportunity to learn basic CPR and how to use an AED. ABF donates multiple Automatic External Defibrillators (AEDs) to each participating school and pays for the certification their staff. ABF has extensive Healthy Heart educational materials available that include information about the dangers of smoking, obesity, high cholesterol and blood pressure. For more information, visit anthonybates.org.
The mission of the Arizona Living Well Institute is to advance evidence-based programs for Arizona communities through structured communication, multi-level coordination and facilitator coaching.
The Living Well Institute is partnered with the Arizona Living Well Program at the Arizona Department of Health Services to deliver the Healthy Living: Self-Management of Chronic Conditions workshops throughout the state of Arizona. Healthy Living is a six week chronic disease self-management program (CDSMP) developed by Stanford Patient Education Research Center. The Workshop is designed to help people with ongoing chronic health problems (i.e., diabetes, arthritis, heart disease, asthma) and their caregivers manage them more effectively. Workshops are held in community settings such as churches, senior centers and libraries.
Living Well Institute also provides technical assistance and resource support for an Arthritis Self-Management Program, Tomando Control de su Salud (a Spanish version of CDSMP), Programa de Manejo Personal de la Diabetes (Spanish Diabetes SMP), and Better Choices, Better Health® (online version CDSMP), developed by Stanford Patient Education Research Center. For more information, visit www.azlwi.org.
Located in the Mel and Enid Zuckerman College of Public Health at the University of Arizona and funded by the state tax on tobacco products, the Arizona Smokers’ Helpline (ASHLine) 1-800-55-66-222 has been helping people quit tobacco since 1995. ASHLine offers free telephone and Web-based quit services and provides free training and technical assistance to healthcare providers statewide. ASHLine received a total of 4,715 referrals in FY 2014 which is 47.3% of all referrals received for the State of Arizona. The majority of those referrals come from hospital, medical practices, behavioral health facilities and community health centers. The overall quit rate for enrolled clients is 37% at a 7-month post enrollment follow-up, according to 2014 ASHLine data. Full reports can be found at azdhs.gov/tobaccofreeaz/reports.
ASHLine supports policies that promote tobacco free environments and provides cessation services and education to programs & organizations creating tobacco-free environments. For more information on coaching services, free trainings, technical assistance, or the QuitFax referral program, go to http://ashline.org/.
Headquartered in Phoenix, Ariz., Banner Health is one of the nation’s largest nonprofit health care systems and is guided by its mission: “We exist to make a difference in people’s lives through excellent patient care.” This mission serves as the cornerstone of operations at its 25 hospitals and other related health entities and services located in small and large, rural and urban communities spanning seven western states. Over the past few years, Banner has rapidly evolved from a health system of hospitals to a fully integrated system that now includes significantly expanded services through Banner Health Network and Banner Medical Group.
Banner is also committed to understanding and addressing the health care needs of the communities we serve. In the spirit of Banner’s continued commitment to our communities, Banner has expanded convenient access to quality care by placing health centers and clinicsthroughout the communities it serves. Additionally, Banner continues to explore opportunities for collaboration with governmental, nonprofit and other health-related organizations to ensure that members of the community will have greater access to needed health care resources. This continued commitment to its patients and communities, has earned Banner recognition as a top health system in the country for the clinical quality consistently provided to its patients. To learn more, visit bannerhealth.com.
Blue Cross Blue Shield of Arizona (BCBSAZ), an independent licensee of the Blue Cross and Blue Shield Association, is the largest Arizona-based health insurance company. The not-for-profit company was founded in 1939 and provides health insurance products, services or networks to 1.3 million individuals. With offices in Phoenix, Flagstaff, Tucson and the East Valley, the company employs more than 1,300 Arizonans.
After dedicating thousands of customer service hours to educating consumers on the changing healthcare landscape last year, BCBSAZ is taking education one step further with a new informative initiative. In November 2014, BCBSAZ launched its marketing campaign "Get In!" to encourage Arizonans to get interested, informed and involved in making the right health insurance choice for themselves and their families during the enrollment period. GetInformedAZ.com serves as the hub for information by providing useful links and answers to commonly asked questions regarding health insurance coverage. The website will be a convenient resource offering tips for selecting a plan, featuring at-a-glance comparisons, providing definitions of health insurance terms, and explaining how to qualify for financial assistance, along with many additional tools.
In addition to the information on the website, the “Get In!” campaign includes a series of community outreach events hosted by BCBSAZ to further educate consumers about their options during open enrollment. For more information on BCBSAZ, go to https://www.azblue.com.
Crisis Preparation and Recovery, Inc. (CPR) is a behavioral health outpatient, medication, and crisis services company that has been providing innovative, effective, and compassionate service since 1995. Services include out patient counseling, medication management, crisis interventions, Seriously Mentally Ill (SMI) evaluations, crisis/stress management trainings, and disaster/crisis management consulting.
Beginning in summer 2014, CPR will offer the Four Directions Integrative Wellness program, a 10-week education and counseling group targeted at Medicaid-eligible Native American populations with diagnosed mental health and chronic disease conditions. The program will provide participants with an evidence-based therapy intervention, nutrition counseling, and weekly fitness classes. Referral partners include NATIVE HEALTH, Native American Connections, and the Phoenix Indian Medical Center. For more information on CPR, visit them online at http://cpr.mtninet.com/
Dignity Health works with community partners to decrease or eliminate disparities in the availability of care. Each Dignity Health facility collaborates with community partners to assess the community’s health assets and needs, identify health priorities, and develop programs to achieve the right outcomes. Hospitals and health clinics build Community Benefit programs that focus on:
- Communities with high levels of unmet health needs
- Primary prevention of disease
- Building a full continuum of care
- Building the community's capacity to meet current and future needs
- Collaborative oversight between caregivers and the community
Dignity Health Mercy Gilbert Medical Center
Dignity Health Chandler Regional Medical Center
Dignity Health St. Joseph's Hospital and Medical Center
Dignity Health Mission, Vision and Values
Dignity Health has developed the nation’s first standardized Community Need Index, which identifies the disparities in health care access for every zip code in the U.S. Find it here.
Locally governed and operated, HonorHealth is a nonprofit health network that consists of five acute-care hospitals, an extensive group of medical practices, a cancer center, outpatient surgery centers, clinical research, medical education, and community services. Honor Health was formed by a merger between John C. Lincoln Health Network and Scottsdale Healthcare.
The community outreach efforts of Honor Health bring hope to vulnerable populations by addressing social determinants of health and removing barriers to quality care. Neighborhood Outreach Access to Health (NOAH) is a federally qualified health center affiliated with HonorHealth that serves uninsured and underinsured populations with seamless clinical care through five locations. Desert Mission, a subsidiary of HonorHealth that operates a food bank, a center for early child care and education, an adult day health center, and neighborhood renewal programs.
To learn more, go to HonorHealth.com.
Maricopa Integrated Health System (MIHS) includes the Maricopa Medical Center, Arizona Burn Center, Level I Trauma Center, Arizona Children’s Center, two behavioral health centers, Comprehensive Healthcare Center, McDowell Healthcare Center for persons with HIV/AIDS and 11 community-oriented Family Health Centers.
MIHS is the health care safety net for citizens of Maricopa County. The health system serves people of many races and nationalities who come from diverse cultures and speak several different languages. Many of the patients face major challenges, such as lack of health insurance, complex medical problems, and difficult socioeconomic situations. Caring for these patients demands special knowledge and sensitivity. MIHS is committed to giving culturally appropriate, sensitive medical care and helping its patients live healthier lives. MIHS provides care for all that enter its doors. Annually, MIHS has nearly 20,000 inpatient admissions and 300,000 outpatient visits. In an effort to promote its "culture of coverage," MIHS estimates it will help 3,000 community members to submit state Medicaid or Marketplace health insurance applications by December 2015. To learn more, visit mihs.org
Mercy Care Plan is a not-for-profit health plan that has served AHCCCS members (Medicaid acute, DDD and long-term care) since 1985. In an effort to encourage healthy eating among its members, Mercy Care Plan is planning partnerships with local grocery stores to implement an incentive program to promote healthy eating through direct mailing of coupons and educational materials to 110,000 Mercy Care Plan member head of households and to the community through Patient Centered Medical Home (PCMH) distribution. The patient-centered medical home model is a way of organizing primary care that emphasizes care coordination and communication between the member and the care team.
Mercy Care Plan also is a committed partner in helping its members quit tobacco use and promotes tobacco-use screening and the AshLine referral process within its provider and member network. For more information, visit mercycareplan.com.
Since 1997, Mission of Mercy (MOM) has been providing free primary medical care and free prescription medications to the uninsured, underinsured and those who “fall through the cracks” of our healthcare system in Maricopa County. An independent nonprofit 501 (c)(3), faith-based community organization, Mission of Mercy receives no government funding. Because of this, MOM can provide healthcare without any pre-qualifications. None of its patients must prove their poverty or residency.
Mission of Mercy is committed to connecting patients, community partners, and the community at-large with resources related to health care and access to care. Through its Community Connections program, MOM identifies partnerships that provide health literacy, patient education and family support services, and “connect” patients directly with them.
Since 2012, Mission of Mercy has been actively developing ways to "Share in the Care" of uninsured patients who utilize hospital emergency departments for non-emergent health care. Currently, Arizona hospitals experience a 24% discharged patient re-admission rate for patients discharged within the previous thirty days. Many of these patients are re-admitted due to lack of a medical home and access to a primary care physician. The "Partner to Grow" initiative seeks to break the cycle of high hospital usage by those without health insurance by providing an ongoing medical home and access to no-cost primary care physicians for those in need of a health care safety net.
Founded in 1991 and launched in 1994 by clinical pharmacist, Gianna Talone Sullivan, Pharm D., headquartered in Pennsylvania and serving clinics in Arizona, Maryland, Pennsylvania and Texas, Mission of Mercy now has 17 clinics providing more than 25,000 free patient visits each year. To learn more, visit MOM at amissionofmercy.org.
The National Kidney Foundation of Arizona (NKFA)
is dedicated to providing direct patient aid to Arizona's dialysis patients and transplant recipients, offering community education about kidney health and the prevention of Chronic Kidney Disease and advocating for organ donation. Through its Path to Wellness program, the NKFA provides education, screening, and self-management skill development for individuals at risk for heart and kidney disease and diabetes.
Screening events include a free health screening to eligible participants with immediate blood and urine results, free medical consultation and education, and a free 6-week healthy living workshop. For more information, contact https://azkidney.org/